Service Quality Analyst (OG-II)
Last date to apply Nov 22, 2026 8 days left
On this page 8 sections
About Service Quality Analyst (OG-II)
Zarai Taraqiati Bank Limited is hiring for the post of Service Quality Analyst (OG-II) (1 post) in Islamabad.
The Service Quality Analyst is responsible for collecting and compiling data to measure performance, analyzing service quality checklists, and assisting in reviewing recurring anomalies.
- Collecting & compiling data for measuring performance of field functionaries/branches for purposes of ranking of branches for meeting Service Quality standards through Zonal Manager operations, at Zonal Office. Maintaining Service Quality MIS.
- Analyzing of Service Quality Checklists/Customers Feedback form, identification of grey areas and action plan of its mitigation.
- Assist in reviewing the recurring anomalies i.e. breaches of Service Quality standards with Higher Management on Quarterly Basis.
Requirements for Service Quality Analyst (OG-II)
Applicants for Service Quality Analyst must hold a minimum Bachelor's degree and have at least 3 years of relevant experience.
- Education: Minimum Bachelor degree from HEC recognized Institute/University (National/International)
- Experience: Minimum 03-years' relevant experience.
- Skills: Well versed with Advance Excel, MIS management, analysis & report writing.
Age limit for Service Quality Analyst (OG-II) by date of birth
You must be born between 23 November 1985 and 22 November 1991.
Counted on the closing date, 22 November 2026, in completed years (35–40 years). Some candidates get extra years of relaxation: see who qualifies.
Compare with the other 7 roles
| Role | Posts | Education |
|---|---|---|
| Officer - AML Policy, Compliance and Control Unit (OG-II/OG-I) | 1 | Bachelor |
| Head Compliance & Monitoring Unit (OG-I) | 1 | Bachelor |
| Account Monitoring Officer (OG-II) | 1 | Bachelor |
| AML Analyst-TMU (OG-II) | 1 | Bachelor |
| Officer-CFT Desk (OG-II) | 1 | Bachelor |
| Sanction Analyst (OG-II) | 1 | Bachelor |
| Service Quality Analyst (OG-II) · this role | 1 | Bachelor |
| Customer Experience Officer (OG-II) | 1 | Bachelor |
How to Apply for Service Quality Analyst (OG-II)
To apply for the Service Quality Analyst (OG-II) position at Zarai Taraqiati Bank Limited, follow the application method given in the official advertisement. Applications close on Nov 22, 2026. There is no application fee.
All 8 roles share one application process: see the full steps on the recruitment page.
Apply nowSource Advertisement
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Guides & tools for Service Quality Analyst (OG-II)
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Can I Apply for Service Quality Analyst (OG-II)?
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This job requires
- Education
- Bachelor
- Experience
- 3 Years
- Age
- 35–40 years
- Gender
- Male & Female
- Profession
- Analyst, Quality Assurance Jobs, Management Jobs
This tool is a quick comparison based on the structured information available on Joblo. The official advertisement remains the final authority on eligibility.