National Bank of Pakistan NBP Karachi Multiple Career Building Jobs 2026

National Bank of Pakistan (NBP), a leading financial institution in the country, has announced exciting career opportunities for qualified and experienced professionals. NBP is committed to contributing to the socio-economic growth of Pakistan and fostering an inclusive development environment. These positions are for Altemaad Islamic Banking, offering a chance to join a dynamic team dedicated to excellence in the banking sector.

Job Overview

Available Vacancies

NBP is inviting applications for the following positions:

• Credit Operations Manager (OG-I)
• Branch Operations Manager (OG-II / OG-I)
• Relationship Manager (OG-II)
• Teller (OG-III / OG-II)

Detailed Position Information

1. Credit Operations Manager (OG-I)

The Credit Operations Manager will be responsible for ensuring accurate and timely processing of all credit-related transactions and maintaining compliance with banking regulations and internal policies. This role involves extensive coordination with various departments and stakeholders to manage the credit portfolio effectively.

Position Requirements:

• Education: Minimum Graduation or equivalent from an HEC-recognized university/college. Master’s degree, Islamic Banking certification/degree, or diploma will be preferred.
• Experience: Minimum 4 years of banking experience, with at least 1 year in Credit and/or Advances and/or Retail.
• Skills: People management, knowledge of banking products/policies, strong communication (verbal & written), MS Office proficiency, sound Islamic Banking knowledge, selling skills, interpersonal skills, ability to manage multiple tasks, and target orientation.

Position Description:

The Credit Operations Manager ensures the accuracy of accounting entries for disbursements and adjustments, executes accrual and re-pricing activities, and monitors advances/investments within approved limits. Key duties include:

• Ensuring accurate posting of entries in ALMANAC (LMS) and PD Teller.
• Coordinating with customers and RMs/CAD regarding payments, recoveries, and insurance policies.
• Managing financing and security documents.
• Assisting auditors during branch audits and preparing monthly/quarterly statements.
• Maintaining confidentiality and transparency in credit portfolio management.
• Ensuring ATM functionality, fair customer treatment, and office discipline.
• Completing all processes within specified TAT and performing other assigned tasks.

2. Branch Operations Manager (OG-II / OG-I)

The Branch Operations Manager oversees all branch operations, ensuring efficient internal controls, compliance with regulations, and high standards of customer service. This role is critical for the smooth functioning of the branch and achieving business objectives.

Position Requirements:

• Education: Minimum Graduation or equivalent from an HEC-recognized university/college. Master’s degree, Islamic Banking certification/degree, or diploma will be preferred.
• Experience: Minimum 4 years of banking experience, with at least 2 years in core branch operations.
• Skills: Sound knowledge of SBP Prudential Regulations and Islamic Banking products, strong understanding of branch banking operations, good leadership, branch management, business acumen, process efficiency, analytical and critical-thinking skills, excellent communication, and MS Office suite proficiency. Local candidates and females are encouraged to apply.

Position Description:

The Branch Operations Manager is responsible for implementing efficient internal control measures and compliance mechanisms. Key responsibilities include:

• Facilitating the Branch Manager in achieving business KPIs and budget compliance.
• Ensuring compliance with Banking Laws, Regulations, and SOPs, including Shariah Compliance.
• Overseeing branch opening/closing, customer query resolution, and administrative staff management.
• Supervising data processing, account opening, inter-branch transactions, and regulatory compliance (KYC/AML).
• Managing GLs, AML alerts, and reconciliation, and addressing audit observations.
• Maintaining high customer service standards, handling remittance requests, and managing utility bill collections.
• Overseeing locker operations, security arrangements, cash management, and daily banking system processes.
• Ensuring proper documentation and record maintenance.

3. Relationship Manager (OG-II)

The Relationship Manager is a sales-oriented role focused on achieving targets for account opening, deposit generation, and consumer financing. This position involves direct customer interaction, cross-selling, and ensuring customer satisfaction.

Position Requirements:

• Education: Minimum Graduation or equivalent from an HEC-recognized university/college. Master’s degree, Islamic Banking certification/degree, or diploma will be preferred.
• Experience: Minimum 2 years of banking experience, with at least 6 months in sales.
• Skills: People management, knowledge of banking products/policies, strong communication (verbal & written), MS Office proficiency, sound Islamic Banking knowledge, selling skills, interpersonal skills, ability to manage multiple tasks, and target orientation.

Position Description:

The Relationship Manager is tasked with meeting and exceeding monthly/quarterly/yearly sales targets. Core duties include:

• Driving account opening, deposit generation/retention, and consumer financing (Mortgage/Auto Financing).
• Managing dormant accounts, digital app activation, and ATM usage.
• Cross-selling and upselling products to existing customers.
• Planning and executing daily customer visits and participating in customer contact drives.
• Acquiring thorough knowledge of banking products and competitive analysis for effective sales pitches.
• Resolving customer queries and issues efficiently.
• Ensuring compliance with mandatory/regulatory requirements for account opening/product sales.
• Addressing audit observations and maintaining comprehensive records for the portfolio.
• Ensuring all processes are completed within specified TAT and compliance with banking regulations.

4. Teller (OG-III / OG-II)

The Teller position involves handling cash transactions, providing account services, and facilitating various banking operations at the branch. This role requires excellent cash-handling skills and a customer-centric approach.

Position Requirements:

• Education: Minimum Graduation or equivalent from an HEC-recognized university/college. Master’s degree, Islamic Banking certification/degree, or diploma will be preferred.
• Experience: Minimum 1 year of relevant banking experience.
• Skills: Sound knowledge of SBP Prudential Regulations (PRs) regarding Cash Management, good understanding of branch banking operations, strong communication and customer-handling skills, excellent cash-handling skills, good team player, and proficiency in MS Office suite.

Position Description:

The Teller is responsible for managing cash operations and providing direct customer services. Key responsibilities include:

• Receiving and recording cash from the Branch Operations Manager/Supervisor.
• Processing customer deposits and withdrawals.
• Facilitating remittances, utility bill collections, and government receipts.
• Ensuring effective vault management and securing cash keys.
• Processing cheques, counting/sorting cash as per SBP directives, and balancing cash transactions.
• Handling funds transfers and ATM-related transactions.
• Assisting customers with currency notes exchange and directing queries to relevant staff.
• Maintaining high customer service standards and managing complaints efficiently.
• Balancing cash, preparing cash books, and posting transactions daily.
• Cross-selling bank products and referring customers to managers.
• Ensuring sufficient ATM replenishment and uninterrupted functionality.
• Addressing audit observations related to cash management and ensuring compliance with banking regulations.

Important Instructions

• Applications received after the due date will not be considered.
• National Bank of Pakistan is an equal opportunity employer and welcomes applications from all qualified individuals, regardless of gender, religion, or disability.
• The employment will be on a contractual basis for three years, renewable at the discretion of the Management.
• Selected candidates will receive a compensation package and other benefits as per the Bank’s policy and rules.

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