National Bank of Pakistan Branch Manager (AVP) Jobs 2026 Apply Online

The National Bank of Pakistan (NBP), known as “The Nation’s Bank,” is seeking talented, dedicated, and experienced professionals for the position of Branch Manager (AVP) in its Aitemaad Islamic Banking division. NBP is a leading bank in Pakistan, committed to supporting the nation’s financial well-being and socioeconomic growth.

This is an excellent opportunity for individuals with a strong background in branch banking, particularly in Islamic banking, to join a dynamic institution. The employment will be on a contractual basis for three years, with the possibility of renewal based on management discretion. Selected candidates will receive a competitive compensation package and other benefits as per the Bank’s policy.

Job Overview

Eligibility and Qualifications

Applicants for the Branch Manager (AVP) position must meet the following criteria:

• Education: Minimum Graduation or equivalent from a local or international university/college recognized by the HEC of Pakistan. Candidates with Commerce Graduation or Islamic Banking certification/degree/diploma will be preferred.
• Experience: A minimum of 06 years’ experience in branch banking is required, with at least 03 years served as a Branch Manager. Preference will be given to candidates with experience in Islamic Banking.
• Skills & Knowledge:
  • Sound knowledge of branch banking operations and Islamic Banking products.
  • Sound knowledge of compliance regulations, including AML/CFT and SBP Prudential Regulations (PRs).
  • Good business acumen and expertise in dealing with audit issues.
  • Goal-oriented, result-driven, with the ability to prioritize and accomplish tasks.
  • Excellent analytical skills.
  • Good leadership and branch management skills.
  • Outstanding customer service skills.
  • Excellent written and verbal communication with good interpersonal skills.

Key Responsibilities

The Branch Manager (AVP) will be responsible for the comprehensive management and operational efficiency of the branch, focusing on business growth and customer satisfaction. Key duties include:

• Undertaking overall management of branch affairs, including branch supervision, business development, and achieving targets/KPIs through marketing and promotion of Islamic banking products.
• Engaging with existing-to-bank (ETB) and new-to-bank (NTB) customers for marketing deposits, finances, retail banking products, biometric access control for network and e-commerce applications (BANCA), asset management, remittances, and FBR/Government business.
• Executing and delivering the branch’s annual business plan/target and preparing periodic reports on its overall performance.
• Meeting or exceeding monthly/quarterly/annually targets as assigned by the Business.
• Cascading branch targets to branch staff members (sales and customer service) and regularly tracking and reviewing their performance and productivity.
• Minimizing value and number of attrition of the top quartile of the customers of the Branch.
• Monitoring and processing cross-selling of liability and asset products at the branch level.
• Devising strategies to counter competition and maximize market share.
• Being responsible for eliminating fraud and forgery by maintaining a stringent, proactive, and effective internal control mechanism, in coordination with the Branch Operations Manager.
• Providing support for the campaign of new product launches and sales initiatives.
• Ensuring compliance with Banking laws, regulations, instructions, and SOP, including Shariah Compliance.
• Monitoring and periodically reviewing the credit portfolio of the branch (where applicable).
• Ascertaining the training and development needs of staff and nominating them for appropriate courses to close skill gaps.
• Maintaining the highest standards of customer service at all times to ensure zero complaint management and timely handling of customers within Turn Around Time (TAT).
• Ensuring the upkeep of Branch premises as per bank standards.
• Ensuring fair treatment of customers and taking necessary measures to educate customers about financial products and address their concerns, queries, and complaints.
• Reviewing branch audit & performance reports, ensuring all Audit requirements and observations are addressed (both internal and external), and implementing measures to minimize and curtail recurrence, along with the Branch Operations Manager.
• Maintaining all files/documentations and ensuring comprehensive records maintenance related to branch business.
• Ensuring all processes are completed within the specified TAT.
• Performing any other assignment as assigned by the supervisors.

Important Note

Only shortlisted candidates who strictly meet the basic eligibility criteria will be invited for panel interviews. The National Bank of Pakistan is an equal opportunity employer and welcomes applications from all qualified individuals, regardless of gender, religion, or disability.

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