Senior Officer – Case Processing (OG-II / OG-I)

The Senior Officer – Case Processing will be responsible for managing disciplinary cases and related processes within the Human Resources department on a contractual basis.

• Process disciplinary cases at all stages, including suspension, investigation, charge sheet, enquiry, decision, appeal, and final disposal, ensuring timely processing.
• Scrutinize Investigation/Enquiry Reports, identify discrepancies, and process cases for rectification/review.
• Prepare and process cases for consideration of the competent authority/committee, including comprehensive case summaries and recommendations.
• Process suspension-related cases, including preparation of suspension orders, extension/vacation of suspension, and communication of decisions.
• Process disciplinary proceedings, including preparation of Charge Sheets, assessment of replies, and preparation of cases for closure or appointment of Enquiry Officer.
• Process enquiry proceedings and final decisions, including issuance of Mandate of Enquiry, communication with Enquiry Officers, and scrutiny of Enquiry Reports.
• Process committee and appeal cases, including placement before PCSIC, incorporation of recommendations, and review of appeal cases.
• Monitor and update the status of cases throughout the disciplinary process, maintain case-wise MIS, and track pending actions.
• Perform any other assignment as assigned by the supervisor.

Applicants for Senior Officer – Case Processing must possess a minimum graduation degree with at least 2 years of relevant HR experience, preferably in the financial sector.

• Education: Minimum Graduation or equivalent from a local or international university/college recognized by HEC. Candidates with a Law degree and/or Master's degree or other relevant professional certifications will be preferred.
• Experience: Minimum 02 years of work experience in Human Resources. Experience in similar roles within the financial sector is preferred.
• Skills: Good communication/interpersonal skills, effective team player, service-oriented, knowledge of MS Office applications, and understanding of HR functions.