Relationship Manager - Female (OG-III)

The Relationship Manager (Female) will focus on achieving sales targets, conducting customer visits, and managing deposit portfolios in a field-based sales setting, reporting to a Team Leader.

• Achieve assigned monthly, quarterly, and annual sales targets in account opening, deposit growth, and consumer financing.
• Conduct daily customer/market visits, both for new to bank and existing customers.
• Achieve assigned deposit targets through new to bank & existing customers to manage and grow deposit portfolio assigned by the management.
• Handle liability portfolio with proven understanding of customer behavior, balance movements, and seasonal trends.
• Actively identify attrition risks within the portfolio and take timely corrective actions to retain balances.
• Achieve cross-sell targets of bank products i.e. consumer assets & insurance products.
• Maintain high service quality standards while interacting with the customers for business retention.
• Resolve customer queries/issues in an amicable, efficient, and resourceful manner.
• Ensure Tail Management by activation of dormant accounts, Digital App, ATM, and deepening of Tail accounts.
• Take part in periodic Customer Contact Drives/Market Storming activities or other similar propositions.
• Maintain various MIS/business reports related to portfolio.
• Ensure compliance with Banking Laws, instructions, regulations, and procedures.
• Ensure Audit requirements and observations related to business are addressed (both internal and external) and implement measures to minimize and curtail recurrence. Also ensure that Shariah compliant environment is maintained at Islamic Banking windows within the Region.
• Ensure all processes are completed within the specified TAT.
• Ensure all SOPs are followed as per policies and procedures of the Bank.
• Perform any other assignment as assigned by the supervisor(s).

Applicants for Relationship Manager - Female (OG-III) must hold a minimum Graduation degree with at least 1 year of banking sales experience in financial products.

• Education: Minimum Graduation or equivalent from a local or international university/college/institute recognized by the HEC of Pakistan.
• Experience: Minimum 1 year of banking sales experience in financial products.
• Skills: Sales management and good interpersonal skills, ability to work in a field-based sales environment with frequent market visit, target-oriented, self-motivated, and performance-driven mindset, geographical knowledge of the place of posting, knowledge of banking and products, strong verbal and written communication skills with proficiency in Windows & MS Office.